HLA San Carlos renews its technologies to offer their patients the ability to manage personally, appointments, reports, test results, etc. on your smartphone, PC or other device.
This way, you can virtually access to a personalized space, where the patient will find your appointments and information from your medical records without having to move to the center.
'Patient Portal' will allow users faster, simple and convenient service, this aspect being one of the objectives of hospital quality.
This system and services also aim to provide personalized attention, as the counter or the sum center call center.
"What we want is to improve care giving our users a new provision, which includes reducing paperwork and phone waiting for a medical appointment booking, having access to all specialists of the centers of HLA Group" explains Luisa Bautista, Head of Media and HLA Budgetary Control.
This initiative aims to promote the use of new technologies and meet the request of users. It is already being widely accepted, especially those aged between 20 and 59 years, with more than 50.000 registered users.
What is the patient portal?
"The new portal, integrated in all hospitals of the HLA group, is another tool to facilitate the process and the interaction with your HLA hospital to patients. Now, with this project, the whole process can be carried out in an easier way, besides completing the needs of patients with other options such as the possibility of accessing test reports or consultations"Explains Dr. García Legaz, deputy chief medical officer of HLA. There are several options that this system allows, from an appointment, or make a change, print reports diagnostic imaging, discharge reports, reports of external consultations, laboratory results, access to the historical past appointments or access pending appointments can eliminate desired.
How to get a username and password?
The patient must request the creation of a username and password at the counters of hospital admission. If not yet have the access codes, the applicant may request the first appointment entering as a user your medical record number and ID as a key, and if you do not know the number of history can be accessed using the ID as username and password. In the latter two cases, you can only make an appointment, without access to any other information for their own safety. To go to the center for the requested appointment, request the final key to gain access to all functionalities of the portal.
You are having obtained the keys can be modified via e-mail, and the patient can also modify your profile data as long as necessary, helping to improve the quality of information from the hospital database.
For more information see the explanatory video through this link: https://portalpaciente.grupohla.com/index.aspx?idioma=es-ES
Once inside the portal page, which you will be accessed from the corporate website, www.grupohla.com after identified by their keys, have access to their clinical data: radiology reports, clinical analysis, discharge reports and interventions and query reports.
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