Hospital HLA San Carlos, The center of HLA Group in Dénia, joins other HLA centers to certify that the entire group meets the standards of more advanced quality management in all hospitals and processes. Thus, HLA consolidates its commitment to quality and excellence, with certification ISO 9001: 2015.
Bet of the HLA Group implement a management system modern and advanced quality has resulted in cost savings, generating synergies, better risk management and improved its image with 95% of patients satisfied or very satisfied .
The certificate of quality management assumes that all hospitals HLA Group have been certified work according to the same procedures, with the aim of increasing the quality of care provided and ensure that the processes are performed according to the same specifications .
HLA Group President, Dr. Francisco Ivorra, has received the certificate that has given the CEO of AENOR, Avelino D. Brito. After obtaining certification, Dr. Ivorra highlighted that "This certificate AENOR Quality Management adds value to the work of professionals HLA Hospital Group and our commitment to continuous improvement and to provide the highest quality of care. We are proud that our hospital group has achieved in just one year old this certification for all its processes and all its centers, according to the most demanding international standards. In this purpose each of our hospitals was working successfully in their own certifications. The constitution of our hospital group HLA allows us to demonstrate the good work we were doing and consolidate our culture, focused on the ongoing search for excellence in everything we do. "
9001: 2015 ISO certification
ISO 9001 certification: 2015 guarantees the same level of quality in 15 hospitals HLA Group, through a Quality Policy Committee and unique quality for the whole group, in which representatives of the central services are integrated with responsible some of its hospitals, with the representation of senior management of the company. This management involvement has been highlighted by the auditors and corporate shows the Group's commitment to quality.
The commitment to quality HLA has relied on the implementation in all centers Green Cube, the integrated management software developed by the ASISA Group that allows you to monitor daily performance of the processes carried out HLA by tracking in real time almost 60 indicators, both welfare and economic.
Similarly, audits indicated as strengths the quality of both biosecurity controls, as well as training plans. HLA has a virtual campus and includes in its monitoring different indicators of the training process.
